Privacy Policy

At Nithiyash IT Solutions, we are committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products and services.

Credit Card and Payment Information

Nithiyash IT Solutions does not directly collect or store your credit or debit card details unless explicitly stated otherwise.
Payments are processed through the payment gateway selected during checkout.
Your payment information is handled according to the payment gateway’s security practices and privacy policy.

Stored Customer Information

We may collect and securely store the following information when you place an order or contact us:

Name and contact details
Email address and mobile number
Billing and delivery address
Products purchased or selected
Order details, delivery preferences, and transaction status
Information submitted through enquiry, quotation, or contact forms

We take reasonable steps to protect this information against unauthorized access, misuse, loss, or disclosure.

How We Use Your Contact Information

1. Order Processing

We use your name, phone number, email address, and address to process orders, arrange delivery, provide quotations, and offer customer support.

2. Email and SMS Communication

We may use your contact details to send order confirmations, invoices, payment updates, delivery notifications, service information, and responses to your enquiries.

3. Business and Product Enquiries

We may use information about your product interests and enquiries to understand customer requirements and improve our products and services, including refurbished laptops, desktops, servers, CCTV systems, antivirus software, computer accessories, and IT solutions.

4. Third-Party Service Providers

We may share the minimum necessary information with trusted service providers, such as payment gateways, courier companies, delivery partners, website hosting providers, and technical service providers, when required to operate our business.

We do not sell or rent your personal information. We may disclose information when required by applicable law or when reasonably necessary to protect our legal rights, customers, or business.

5. External Website Links

Our website may contain links to third-party websites or services. Nithiyash IT Solutions is not responsible for the privacy practices or content of external websites. Please review their privacy policies before providing personal information.

6. Use and Protection of Personal Data

We use your personal information for legitimate business purposes, including processing purchases, responding to enquiries, providing support, arranging delivery, and improving our services.

We take reasonable security measures to protect your data. However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

7. Privacy Policy Updates

We may update this Privacy Policy from time to time. Any revised version will be published on this page, together with an updated effective date where appropriate.

For questions, concerns, or requests relating to your personal information, please contact us using the details provided below.

8. Your Consent and Choices

By using our website and submitting your personal information, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent before collecting or using personal information.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business record-retention requirements.

Legal Disclosures

We may disclose personal information when required by law, court orders, lawful requests from government authorities, or other applicable legal obligations.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us remember your preferences, maintain shopping cart sessions, support website security, and understand website usage.

Depending on the website features you use, cookies or similar technologies may collect information such as browser type, device information, website preferences, and browsing activity.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.